My fellow members and perhaps even some currently serving that have not yet joined us; I have some news that I want to share with you that will hopefully provide you with some clarity and perhaps even some comfort as we move forward.  First off, I have heard comments from within our organization and even from other organizations regarding the subject of branding.  Many of you only know our organization as NCOA.  Internally within small groups of members, that may be what you will continue to use, but officially going forward, we will be the Non Commissioned Officers Association (NCOA).  The reason for this simple change is that when dealing with current serving members of the armed forces, many believe that NCOA stand for Non Commissioned Officers Academy and the business world, we are confused with the National Council on Aging.  The acronym alone has been found to be confusing so officially going forward we will spell out who we are along with the acronym in official correspondence and then we can use NCOA throughout the balance of the documents.  When speaking to a group for the first time identify ourselves with our full name up front so that they know who we are.

The second change that we will begin to implement is that we are moving away from calling ourselves a Veterans Service Organization (VSO) and move towards becoming a Military Service Organization (MSO).  A Veterans Service Organization has become identified as a group that files claims with the VA and focuses on older veterans.  It is our goal to be recognized by our younger veterans as shifting our focus to taking care of those who are currently serving as well as those that are transitioning from service to civilian life.  Our mission has always been to handle quality of life for our military and their families, but it has become equally important to address employment, training, education and follow-on medical care for the service members and their families.

Another point of confusion or perhaps frustration is that too many members have a difficult time who approaching Navy and Coast Guard because their E4-E9 personnel are referred to as Petty Officers instead of Non Commissioned Officers and our name implies that Navy and Coast Guard don’t belong.  That could not be farther from the truth but there is no simple name change that we can come up with that is inclusive of all five branches and how they all identify their E4-E9 members.  Additionally, to officially change our name, Articles of Incorporation and Congressional Charter would be extremely expensive.    Over our history, we have had leadership from all 5 branches of the military and the last 3 consecutive National Commanders have been former E-10s.

Finally, I want to bring it to all of your attention just how effective our current Executive Director has been since joining your national staff.    A recent communication that I saw from an Air Force SMSGT indicated that when he went onto our NCOA website and looked at our benefits, he was blown away by what we now have.  Recently we picked up a vision program, a hearing program, a mentorship program, mental health counseling, a car rebate program and many more.  I encourage you to visit our website at www.ncoausa.org and explore to see all of the exciting and current information about your association.  You will be surprised.

If you have any ideas or suggestions, either contact headquarters or contact me at chairman@ncoausa.org and I can assure you that your leadership will take note.

Strength in Unity & Leadership By Example,

MCPO (SCW) Terry M. Haines

Chairman, International Board of Directors

We just ended the longest government shut down in US history and no matter what side of the political spectrum you claim, nothing compares to the deployment into a combat zone where people are dying and creature comforts like the ability to come home at night and hug your kids or your wife just aren’t available.  Just remember the saying, the grass is always greener somewhere else until you get there and find out that the only thing greener was the hope that you had.

I recently heard from a few members out there that at some point in the past they were disappointed in NCOA.  I would imagine that many of us have experienced disappointment in our lives, whether it is with family, a job, our government or even an organization like NCOA.  Life is full of choices and some chose to be bitter and those people struggle to find happiness and success.  Failure is part of life, but what separates success from bitterness is whether you chose to let that struggle to rule over you and keep you down, or you chose to get back up and prove those who try to hold you down were wrong.  Ask a woman if it hurts to give birth and they will tell you it hurts like hell, but once they hold that precious child in their arms, the pain is no longer important.  I tell you this information not to discourage you or point fingers, but to illustrate that life is hard and running an organization like NCOA is hard.  NCOA is struggling like almost every membership based organization in existence, but with the struggle, there will be opportunities to pick oneself up off of the ground and move forward.

The leadership of NCOA today is committed to bring life, opportunity and hope back for all of our members including those who are angry with us.  We are different people at a different time with different tools and opportunities with which to work.  NCOA is your NCOA and I and the current leadership have accepted the mantle of responsibility to make you proud again.  There are plenty of things in this world that can disappoint you, but in the end, I pray that NCOA will not be one of them.

There are a lot of wonderful things going on around NCOA, but we have done a poor job of sharing them with the rest of our membership and the world around us.  We are working on a plan to hopefully bring a publication back as a means of sharing with our members and the world the wonderful things that go on across this country because of what NCOA members are doing.  If you like to write, whether you are affiliated with a chapter or not, let us know.  If you can take pictures of activities that support our military and our communities, let us know.  If you have skills as an editor and can take information and turn it into a story, let us know.  If you have connections with businesses that are friendly to our troops, both at home and abroad and may be willing to sponsor projects in exchange for publicity, let us know.  If you have ideas that warm your heart and may be something that others can duplicate, let us know.  Together we will pick ourselves back up off of the ground and become the leaders that we are capable of being.

If you have any ideas or suggestions, either contact headquarters or contact me at chairman@ncoausa.org and I can assure you that your leadership will take note.

Strength in Unity & Leadership By Example,

MCPO (SCW) Terry M. Haines

Chairman, International Board of Directors

Christmas and New Years are now behind us and I pray that you all had a safe and memorable holiday season.  I am excited about 2019 because good things are on our horizon.  As many of you know by now, we have a new Executive Director.  Sir Joe Terry is not just our new operational head, he is one with a resume’ of success within NCOA.  For years he led the Dragon Hill Chapter in Korea to multiple Large Chapter of the Year awards.  He is a member of the Knights of the Square Table and is familiar with that body of leaders within the association.  He has also sat on the International Board of Directors and most recently has been the Membership Director for NCOA.  He knows NCOA from top to bottom and can use that experience to return us to a leadership role within the Veteran Service Organizations.

NCOA is changing and with those changes we will have many opportunities to be more than just a veteran organization that looks after the quality of life for our enlisted forces and their families.  We can become the model for all other veteran service organizations as we move forward.  Legislation and advocacy has always been an important piece of who we are and that will now get stronger as our Legislative Director has a single area of tasking without having to split his time and attention on multiple areas of responsibility.  This will better serve you!

We are examining our branding to clarify who we are to ensure that our current and potential members as well as potential corporate sponsorship know who we are.

We are updating all of our governing policies, By-Laws and procedures to match the world around us as opposed to when they were written over 60 years ago.  It is important that the audience that we are trying to attract can identify with who we are and what we are trying to accomplish.

Most if not all of you have been deployed while in the military away from home and or family.  This is a hardship that most who haven’t served in the armed forces will never be able to understand.  It is a sad matter when the greatest and most powerful nation in the world sends troops overseas to locations without access to simple basic things like access to hygiene items.  That is one place where NCOA can step up and help our brothers and sisters in harm’s way.  I can tell you for a fact that there are bases out there where if it wasn’t for NCOA and family members, the troops wouldn’t even have a bar of soap to wash with or tooth paste to brush their teeth.  That’s not all of our bases, but if it is just one, that is too many!

It is as reality that a lot of our members are not affiliated with a local chapter and are considered members at large.  There are members out there with skills to help us with this recovery and there are even members who would be willing to be part of an active chapter if one popped up near them.  The beauty of our current situation is that chapters don’t need to meet in a building.  They can meet on line via SKYPE or Facebook Live Feed to name a few options.  If you have some time and want to be part of our re-emergence, contact headquarters and something can be worked out.

If you have any ideas or suggestions, either contact headquarters or contact me at chairman@ncoausa.org and I can assure you that your leadership will take note.

Strength in Unity & Leadership By Example,

MCPO (SCW) Terry M. Haines

Chairman, International Board of Directors